Refund policy
Returns & Refunds
At HarryG Security, we want you to buy with confidence. If something isn't right, we're here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on most merchandise purchased online. If you're not satisfied with your order for any reason, contact us within 30 days of delivery to arrange a return.
How to Start a Return
All returns require a Return Authorization (RA). Please contact our team before sending anything back; merchandise returned without prior authorization cannot be processed.
- Email: info@harrygs.com
- Phone: 1-866-427-3824
Return Conditions
- Returns must be requested within 30 days of delivery. Merchandise is not returnable after 30 days.
- Items must be received in the same condition in which they were sent.
- A 15% restocking fee applies to returned merchandise.
- Original shipping charges are non-refundable.
Non-Returnable Items
The following are final sale and cannot be returned:
- All detachers. Defective detachers may be exchanged for a replacement only.
- Installation services.
- All international orders.
Questions?
Our team is glad to help. Reach us at info@harrygs.com or 1-866-427-3824.