Refund policy

Returns & Refunds

At HarryG Security, we want you to buy with confidence. If something isn't right, we're here to help.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on most merchandise purchased online. If you're not satisfied with your order for any reason, contact us within 30 days of delivery to arrange a return.

How to Start a Return

All returns require a Return Authorization (RA). Please contact our team before sending anything back; merchandise returned without prior authorization cannot be processed.

Return Conditions

  • Returns must be requested within 30 days of delivery. Merchandise is not returnable after 30 days.
  • Items must be received in the same condition in which they were sent.
  • A 15% restocking fee applies to returned merchandise.
  • Original shipping charges are non-refundable.

Non-Returnable Items

The following are final sale and cannot be returned:

  • All detachers. Defective detachers may be exchanged for a replacement only.
  • Installation services.
  • All international orders.

Questions?

Our team is glad to help. Reach us at info@harrygs.com or 1-866-427-3824.